Paying for healthcare is one of the most critical financial decisions a person will make...
often without knowing the price or how to cover the cost even if they have insurance.
Our story is really embedded in the stories of hospital teams and the patients we help them serve. Everything that goes into the non-clinical part of the patient experience is a complicated maze of financial challenges for both patients and hospitals.
Hospital leaders rely on us to simplify the financial experience for both their patients and the people of their organization. Hospitals achieve a stronger financial foundation, while patients experience clarity and a path to peace of mind about how to pay for their care. Happy patients are loyal customers. And loyal customers tell their friends and family about their good experiences. That leads to new market share for the hospital...the kind of market share no financial software can create nor any marketing budget can buy.
Hundreds of hospital leaders have chosen to work with us at more than 1,400 locations of care across the country. Leveraging the latest in technology and subject matter expertise, MedAssist can be integrated into your environment so you can achieve a stronger financial foundation and ignite patient loyalty.
THE CUSTOMER LENS
The customer lens is a critical element in higher performance because of the very nature of it. It’s a framework, practiced mindset and commitment to view everything through that lens. From patient engagement, to supporting your business teams, to delivering technology and practices that simplify the financial experience for you and your patients, everything at MedAssist passes through the customer lens.