MedAssist named 2019 KLAS Category Leader in Eligibility Enrollment Services

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Louisville, KY - February 7, 2019 - MedAssist, a Firstsource Company, has been named a 2019 Category Leader in the 2019 Best in KLAS: Software & Services Report. The award, which is based on client ratings and experiences of more than 4,500 hospitals and 2,500 clinics, ranked MedAssist #1 in the Eligibility Enrollment Services category.

KLAS Research is a healthcare insights company, providing the industry with research on software and services. The KLAS Category Leader designation recognizes vendors that stand out when helping healthcare providers deliver quality patient care. In this year’s Software and Services report, MedAssist scored a 92.4 out of 100 and was ranked higher than all other entrants in the Eligibility Enrollment category.

In addition to displaying an overall performance score for each product or service, this year’s report also includes grades across six performance categories—culture, relationship, operations, product, value, and loyalty. Categories are comprised of key questions from the standard KLAS evaluation and the grades enable readers to quickly compare vendor performance. MedAssist scored highest in the “value” category with an “A+” grade, followed by an “A” in the “loyalty” and “operations” categories.

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These top ratings reflect MedAssist’s unique approach to eligibility enrollment. By providing enrollment packages for all 50 states based on state-specific online software, and using the M FOCUS™ solution to automate eligibility in real-time while patients are still in hospital care, MedAssist can streamline the entire financial process for both patients and hospitals.

Commenting on the award win, Randall Shafer, EVP & Division President at MedAssist, said: “This is a proud moment for the entire MedAssist family and represents the results of a complete TEAM effort. We will strive to be a good steward with the responsibility that comes with this important KLAS designation.”

Adam Gale, KLAS president, said: “Category Leaders are committed to providing the very best technology, service, and guidance to providers and payers. The Category Leader award carries with it the voice of thousands of providers and payers, highlighting outstanding vendors who have raised the bar.”

The team will be recognized at the 2019 Best in KLAS Awards in Orlando, FL on Monday, February 11, 2019.


About MedAssist

Insured or not, everything that goes into the non-clinical part of the patient experience is a complicated maze of financial traps and hoops… for both patients and hospitals. Hospital leaders can now simplify the financial experience for both patients and the people of their organization. Hospitals achieve a stronger financial foundation, while patients experience clarity and a path to peace of mind about how to pay for their care.

For healthcare leaders who want to learn more about an improved patient experience and effectively managing the eligibility enrollment process, visit https://gomedassist.com/eligibility-enrollment-services.

Follow us on Twitter: @MedAssistSol

Follow us on LinkedIn: @MedAssist, a Firstsource Company

 

About KLAS:

KLAS is a data-driven company on a mission to improve the world's healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance.

To learn more about KLAS and the insights they provide, visit www.KLASresearch.com.  

MedAssist Selects Connance To Help Provide a Superior Customer Service Experience Through Improving Staff Productivity for Denial and Underpayment Follow Up

Leading provider of the only workflow platform powered by predictive analytics provides trackable productivity gains and consistency in denial follow up.


Louisville, KY – May 2, 2018 – Connance, a healthcare leader in predictive analytics to personalize the financial experience, today announced a new partnership with MedAssist, a company that hospital leaders rely on to simplify the financial experience for their patients and the people of their organizations. MedAssist will use Connance’s AR Management Platform and Denial and Underpayment Analytics to enhance their insurance follow up operations.

“Persisting layers of complexity in the healthcare financial environment continue feeding the explosive trend in denied claims. Denied claims create frustration and confusion for both patients and providers,” said Venkat Raman, President and Chief Executive Officer of MedAssist. “Yes, quick resolution is important, but prevention is paramount. To achieve a systemic model of prevention, we need tools that can support our strategic modeling at scale. We selected Connance because their tools help us accelerate the timeline in which our hospital customers will increase cash, reduce days in AR, and access insights that will improve their contracting leverage with payers.”

The Connance technology delivers guided, intelligent workflows powered by unique predictive analytics that assess and prioritize denied and underpaid claims by predicted cash value, instead of traditional age, balance and reason code variables. The technology activates both efficiency and increased productivity for MedAssist team members in their work to deliver a consistent, quality customer service experience.

“We are very excited to partner with MedAssist on this strategic initiative as they continue to create new value for their hospital customers in denial prevention and resolution.” said Steve Levin, Chief Executive Officer of Connance. “In today’s environment of shrinking reimbursements, with the rising cost to collect and constantly changing payer rules, managing denials has become a strategic imperative for survival. Partnering with forward-thinking organizations like MedAssist to streamline the denial and underpayment follow up is more important than ever.”

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About MedAssist
Insured or not, everything that goes into the non-clinical part of the patient experience is a complicated maze of financial traps and hoops… for both patients and hospitals. Hospital leaders can now simplify the financial experience for both patients and the people of their organization. Hospitals achieve a stronger financial foundation, while patients experience clarity and a path to peace of mind about how to pay for their care. For healthcare leaders who want to learn more about a peer experiencing prevention, visit gomedassist.com/prevent.

About Connance, Inc.
Connance is the healthcare’s industry leading provider of predictive analytics solutions that personalize the financial and clinical experience for patients. Transforming the revenue cycle and value-based care delivery, Connance leverages data science, integrated to workflow to drive enhanced performance. Connance delivers Patient Pay Optimization, Reimbursement Optimization and Value-Based Risk solutions that combine Connance data, hospital data and consumer data to stratify patients based on social determinants to predict behavior and provide actionable insights to improve net income and patient outcomes. Connance solutions connect more than 500 hospitals, thousands of physician practices and other clinical locations and more than 80 collection agencies nationwide creating the largest research database of its kind. For more information call (781) 577-5000 or visit connance.com.

MedAssist Growth Fueled by Helping Hospitals Tackle the Growing Trend of Denied Claims

MedAssist Growth Fueled by Helping Hospitals Tackle the Growing Trend of Denied Claims

MedAssist, a company hospital leaders rely on to simplify the financial experience for their patients and the people of their organizations, today shared how it helps hospitals improve profitability by helping them minimize the impact of denied insurance claims filed by hospitals seeking reimbursement for services provided to patients.

MedAssist and Gaffey Healthcare Partner to Enable Better Financial Results for Hospitals and Better Patient Experiences

MedAssist and Gaffey Healthcare Partner to Enable Better Financial Results for Hospitals and Better Patient Experiences

MedAssist, a provider of revenue cycle solutions for hospitals, and Gaffey Healthcare, a provider of automation technology for hospital revenue cycle, today announced a partnership. The partnership enables MedAssist hospital customers a path to improve their net revenue position. MedAssist will begin leveraging the Gaffey AutoStatus technology to achieve greater efficiency in parts of the claims management process.

Aspen Valley Hospital Recognized by the National Rural Health Association as a Top Twenty Critical Access Hospital

Aspen Valley Hospital Recognized by the National Rural Health Association as a Top Twenty Critical Access Hospital

During MedAssist’s recent quarterly business review meeting with Aspen Valley Hospital (AVH), hospital CEO Dan Bonk and CFO Terry Collins announced that AVH had been recognized by the National Rural Health Association as one of the top twenty Critical Access Hospitals in America for financial performance. Mr. Bonk then presented the MedAssist team with an award noting: “You deserve this as much as we do.”

MedAssist partners with CarePoint Health to provide patient eligibility services

MedAssist partners with CarePoint Health to provide patient eligibility services

MedAssist, is pleased to announce our partnership with CarePoint Health, a 360-degree-coordinated care hospital system in Hudson County, New Jersey. MedAssist began its partnership with CarePoint Health in fall 2014 to assist patients with enrollment for health insurance and financial assistance programs.

MedAssist Launches New Revenue Cycle Technology Suite For Healthcare Providers

MedAssist, a Firstsource company, today announced the launch of its new end-to-end revenue cycle technology and services suite, MedAssist Revenue Enhancement Solution (MRES™). MRES™ provides comprehensive technology and services to hospitals by optimizing efficiency and enriching the patient experience at all touch points of the revenue cycle.

MedAssist Named a Certified Enrollment Entity Organization for Covered California™

MedAssist, a leading provider of eligibility, enrollment and other revenue recovery solutions, announced that after completing a comprehensive review process, it has been approved to be a Certified Enrollment Entity by Covered California, California’s new health insurance exchange.

MedAssist Named a Certified Application Counselor Organization by CMS

MedAssist, a leading provider of eligibility, enrollment and other revenue recovery solutions, announced that after completing a comprehensive review process, it has been approved by the Centers for Medicare and Medicaid Services (CMS) to be a Certified Application Counselor Designated Organization (CDO).