Firstsource Announces the Opening of New North America Healthcare Corporate Headquarters

FOR IMMEDIATE RELEASE:  Firstsource Announces The Opening of New North America Healthcare Corporate Headquarters

Louisville, Kentucky , Sept 16, 2019 – Firstsource Healthcare and MedAssist, a Firstsource Company, Announce The Opening of their New North America Healthcare Corporate Headquarters.


The new healthcare corporate headquarters will consolidate two Louisville, KY locations with new state-of-the-art facilities and infrastructure.  The building, located at 10400 Linn Station Rd, consists of approximately 41,000 sqft of space with a seat capacity to accommodate more than 400 employees.


Firstsource will host an official ribbon cutting on Thursday Sept 26, 2019.  The event will showcase the new center, which will deliver services that simplify the financial experience for patients, reduces claims administration costs as well as improves member satisfaction for payers. 


Firstsource and MedAssist have been members of the Louisville community since 1989 and remain committed to providing contact center support to customers in North America.


About Firstsource Healthcare

Leading healthcare organizations, both Payers and Providers, trust Firstsource for the impact that we make on their top line revenues and bottom line profitability.  This is because our clients entrust us with the delivery of a unique integration of domain expertise, process transformation culture, and proven workflow efficiency complimented by Robotic Process Automation (RPA) and Analytics technology.


About MedAssist

Insured or not, everything that goes into the non-clinical part of the patient experience is a complicated maze of financial traps and hoops… for both patients and hospitals. Hospital leaders can now simplify the financial experience for both patients and the people of their organization. Hospitals achieve a stronger financial foundation, while patients experience clarity and a path to peace of mind about how to pay for their care. For healthcare leaders who want to learn more about an improved patient experience and effectively managing the eligibility enrollment process.


Firstsource Healthcare and MedAssist, a Firstsource Company, are part of Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading global provider of customized Business Process Management (BPM) services to the Healthcare, Telecom & Media and Banking & Financial Services industries. The company’s clients include Fortune 500 and FTSE 100 companies. Firstsource has a ‘Right-shore’ delivery model with operations in the US, the UK, India and the Philippines.



Follow us on Twitter: @Firstsource, @MedAssistSol

Follow us on LinkedIn: @Firstsource Healthcare, @MedAssist, a Firstsource Company, @Firstsource



Marie Ovalle Sokol, Director of Marketing – Payer Services @

Jerry McKenzie, Director of Marketing – Provider Services/MedAssist @