Word of Mouth: MedAssist Reviews

What people are saying about our revenue cycle Management solutions

Our customers are our heroes! That's why we're so honored when they have nice things to say about us.

As the Director of Patient Financial Services at Northridge Medical Center, we take the medical and financial needs of our patients very seriously. Many of our patients are in need of financial assistance and MedAssist has helped our patients navigate through the financial resources available to them. They have been an integral part of our revenue cycle team. I have worked with MedAssist at different facilities throughout the years and have a great deal of trust and respect for the team members. Their staff is very professional and dedicated.
— Tawnia Justice , Patient Financial Services & Patient Access Director
MedAssist reviews from Northridge Medical Center
“MedAssist has become an integral part of our revenue cycle – from start to finish. We blend MedAssist team members with our internal financial counselor teams, therefore creating a seamless process for our patients. I have a great deal of trust and respect for the individuals that make up the MedAssist team, many of whom I’ve known for more than 20 years.”
— Gene Hornback, Associate Vice President of Patient Financial Services, Norton Healthcare
MedAssist reviews from Norton Healthcare
“We have a true partnership with MedAssist. I have been in the healthcare industry for 30 years, and I have never experienced a partnership so strong. We increased cash-on-hand from four days to 320 days and reduced net A/R days from 170 to 38. Incredible.”
— Terry Collins, CFO, Aspen Valley Hospital
MedAssist reviews from Aspen Valley Hospital
“MedAssist seamlessly helped transition four hospitals to solely depend upon them for Medicaid eligibility services. This transition occurred over a holiday season and across state lines. We’ve seen immediate results and are pleased with the personal service MedAssist has provided to Baptist Healthcare.”
— Amy W. Davis, Baptist Health Care Corporation
MedAssist reviews from Baptist Health Care Corporation
“I have had the pleasure of working with MedAssist for more than 20 years. During this time, we have solidified a business partnership based on results and trust. MedAssist has always been a responsive customer-service oriented organization. Their results have consistently outpaced that of their competition, while maintaining the highest standard of patient satisfaction.”
— Ileana Cullell, Jackson Health System
MedAssist Reviews from Jackson Health System
“A valuable resource to our Patient Access and Patient Financial Services staff in successfully obtaining Medicaid eligibility for our patients. MedAssist representatives know and anticipate what is important for Spartanburg and work to align their services and staff to help us accomplish our goals.”
— Brian Earnest, Spartanburg Regional Healthcare System
MedAssist Reviews from Spartanburg Regional Healthcare System
“MedAssist excels at managing our call center. In the past, this was a problem area for us and consumed excessive amounts of valuable management time. Now that MedAssist oversees the call center, we rarely even discuss the function because it is so well run and seldom hits our radar screen.”
— Gary Breuer, Alexian Brothers Health System
MedAssist Reviews from Alexian Brothers Health System
“We initiated an A/R clean-up as part of a major systems conversion project. It was important for us to work with a partner with which we had a successful history. We clearly made the right choice – MedAssist helped UW Medicine achieve the lowest number of A/R days in our organization’s history.”
— Charles Brown, Associate Administrator/Revenue Cycle, University of Washington Medicine
MedAssist Reviews from University of Washington Medicine
During a very difficult time in our family’s life, uncertain how we were going to manage to pay for the care of our father, MedAssist was there to help us each step of the way. Not only were they professional in their work, but they also invested their time and energy in our lives. Thank You, MedAssist!
— A heart-warming letter from a patient's family

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